FAQ'S

We are ready to serve you all-around in London. Avail of our laundry services just by entering your postal code. Click here to check the areas covered.

It takes few seconds to place an order on Bestatlaundry

• Click on Quick Order button
• Enter your area postal code
• Select your laundry weight and type
• Move to cart and make a payment

Remember to sign-in with your email account and phone number while you place an order. Next time you can access your account using your phone number or email id.

If you require a VAT receipt, this is no problem at all. Simply get in touch with our customer care team at [email protected] and we will send you a receipt by email. You can also use the invoice we send you via email as a receipt.

Yes. Your clothes are safe with us right from the pick up to the delivery. You can also check our policy pages and Liabilities use to know further.

Select Bestatlaundry service. Specify your address and contact details, once the order is confirmed our driver will arrive at your doorstep to collect the clothes and return back to your place hassle-free.

We clean you clothes in our nearest laundry stores or laundry partner’s stores.

We can only deliver items to a different address when it is in the same area as your collection, as we use local drivers to accommodate collections and deliveries within our one- hour time slots throughout the day.

Our drivers cannot accept cash payments, as all payments have to be processed by card before the delivery takes place.

Payment will be processed prior to your delivery after you have received your invoice by email. Please note, you will receive the invoice within 3 working hours of collection.

Please contact our Customer Service Team to cancel an order.