To check if we cover your area, insert your postcode or address in the website's designated section and then click on "choose time slot". If we currently do not serve the area, a message will appear.
There are a number of ways that you can access your BestatLaundry account quickly and efficiently. You can log on to our website from any device or download our mobile app so feel free to use whichever method suits your lifestyle.
If you require a VAT receipt, this is no problem at all. Simply get in touch with our customer care team at [email protected] and we will send you a receipt by email. You can also use the invoice we send you via email as a receipt.
Yes, we will ensure any of your requirements are adhered to. We are also guided by the manufacturer's care label on all garments, which confirms the best practice to use during the cleaning process. If a care label is missing, you can trust our cleaners with years of experience to treat your items safely.
We can only deliver items to a different address when it is in the same area as your collection, as we use local drivers to accommodate collections and deliveries within our one- hour time slots throughout the day.
Payment will be processed prior to your delivery after you have received your invoice by email. Please note, you will receive the invoice within 3 working hours of collection.
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